A Business Analyst, what's that?
When I am asked what I do and I say I'm a Business Analyst I am often met with a blank stare. Nobody knows what that is or how having someone like me come into your business can help you.
So what does a business analyst do?
- Finds out what your staff do.
- Works out the best way to achieve the same outcomes using different methods, technologies etc.
- Determines the gaps between the business requirements and the system that the business proposes to use. ie what can't be done if you use the system straight off the shelf.
- Designs any changes needed to an off the shelf system required to meet your business needs.
- Liaises with the developers during development to ensure that they understand the requirements.
- Tests the development to ensure that it meets the requirements of your business
- Assists with the setup of a system to meet your requirements
- Assists with getting your transaction history into a new system
- Trains the staff to use the system.
- Provides support throughout an implementation and afterwards
What a business analyst doesn't do:
- Dictate how things should be done
- Setup your system without consultation
- Provide you with a system and expect you to work out how to use it
So overall what I do is work with you to determine what you need, work out how to give you a system that does what you need and make sure you get what you asked for. Provide support and assistance with getting your data into a new system, training the staff and solving any errors that come up along the way.
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